Self-service solution with D365 and dox42: Fast & independent quotation processes

With a team of over 9,500 employees at 65 locations worldwide, the adesso Group is one of the leading IT service providers in the German-speaking world. Our daily goal is to optimize our customers' core business processes through the targeted use of modern IT and to successfully drive their projects forward. To this end, we advise customers on the basis of our in-depth industry knowledge and contribute our technical expertise to the customized development of software. adesso offers innovative solutions and products for defined tasks. From the perspective of an independent partner, we want to help our customers develop their full business potential and continue to do so in the future.

To support our sales teams, quotation managers and everyone who approves quotations, we have developed a self-service solution that enables fast quotation processing. By integrating dox42 into Microsoft Dynamics 365, quotation documents can now be generated automatically.

This automation and other adjustments to the process reduce time-consuming routine activities that previously required a great deal of manual effort. We have automated the relevant process steps in order to be able to carry out standardized processes in the background. This not only saves our employees time, but also gives them greater independence. We are convinced that we will be able to prepare quotations faster and with consistent quality in future. The resources freed up as a result will enable us to support our customers even more intensively with large tender and offer processes.